| Project: | Computer Technical Support |
| Issue: | Re: Calendar issues |
| Issue Number: | 15756 |
| Priority: | Medium | Status: | Open | |
| Date: | 09/09/2005 | Time: | 09:36:00 | |
| Creation Date: | 09/09/2005 | Creation Time: | 09:17:02 | |
| Created By: | Frank Swasey |
Description:
Entered on 09/09/2005 at 09:36:00 by Frank Swasey:
Oracle has received reports of this problem before and have closed both of those
reports with the information that they cannot reproduce it in the desktop client for
version 10 of the calendar and therefore, it will be fixed in the next release.
I have opened a new TAR (4686709.993) asking them if it would not be possible to
produce a version of the 9.0.4.2 windows client that does not have the problem since
the 9.0.4.2.577 client for Mac does not display this behavior.
Entered on 09/09/2005 at 09:17:02 by Frank Swasey:
Hi John,
Problem confirmed. I will open an issue with Oracle. Perhaps they
have a newer build of the windows client that we have not received yet.
I will also enter this into footprints so we can keep track of it easier.
Frank
On 9/9/05 8:10 AM, John Cooley wrote:
> Hi Frank:
>
> The OS is Win XP SP2
> The client is Oracle 9.0.4.2.469 (On my machine, but I will have to
> contact others if it is necessary to find out)
>
> John
>
> At 08:02 AM 9/9/2005, Francis Swasey wrote:
>
>> Hi John,
>> Networking will have to address the first issue you raised.
>>
>> I would like some more details on the second issue. I was out of
>> the office yesterday, but I have just tried it from my Mac running
>> OS/X 10.4.2 and Oracle Calendar desktop client 9.0.4.2.577 and I
>> cannot reproduce what you describe.
>>
>> I need to know the OS version and maintenance level; and the
>> calendar client version and release.
>>
>> Thanks,
>> Frank
>>
>> On 9/8/05 12:20 PM, John Cooley wrote:
>>
>>> Hi:
>>> In the past couple of days I have had a few of inquiries regarding
>>> issues with Oracle Calendar.
>>> The first is a resurfacing of an old issue: After a period of time,
>>> users loss their connection to the calendar server and have to log in
>>> repeatedly. This is frustrating to them. Last time (July 2004)
>>> the issue was resolved by adjusting "Timeouts" on the border
>>> firewall. Did these settings or something else get readjusted? Can
>>> someone tweak it again?
>>> The second issue is that when users print a monthly calendar, an
>>> extra UVM holiday gets added to the day following the actual
>>> holiday. The view on the screen is OK, but when you print the page,
>>> there is an extra holiday thrown in. (That's a creative way to get
>>> an extra day off)
>>> For instance: Look at the month view of September. On the screen,
>>> 9/5 is a holiday, but if you print the month page out, both 9/5 and
>>> 9/6 are marked as holidays. The same thing happens with November,
>>> December, and January. It probably has something to do with the
>>> double booking of the holiday. I notice that there are two entries
>>> of each holiday on the monthly screen. I have tried this on several
>>> computers and have used several different accounts, all with the same
>>> result.
>>> Thanks for checking on these.
>>> John Cooley
Current Assignees: Frank Swasey
Contact Information:
| netid: | jcooley | Last Name: | Cooley | |
| First Name: | John | Department: | Ext-Southern Region | |
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