First request filled. Daniel Scott Angel Ph.D., MLIS Research Director Krames StayWell 1100 Grundy Lane, San Bruno, CA 94066 P 650-244-4533 Voice F 650-244-4345 FAX kramesstaywell.com -----Original Message----- From: Medical Libraries Discussion List [mailto:[log in to unmask]] On Behalf Of Angel, Daniel Sent: Tuesday, March 27, 2012 10:22 AM To: [log in to unmask] Subject: REVISED: ILL Requests : Industrial Marketing Management & International Journal of Management Whoops. Forgot the journal for the second one. Daniel Scott Angel Ph.D., MLIS Research Director Krames StayWell 1100 Grundy Lane, San Bruno, CA 94066 P 650-244-4533 Voice F 650-244-4345 FAX kramesstaywell.com -----Original Message----- From: Medical Libraries Discussion List [mailto:[log in to unmask]] On Behalf Of Angel, Daniel Sent: Tuesday, March 27, 2012 10:14 AM To: [log in to unmask] Subject: ILL Request : Industrial Marketing Management Morning All These journals are not typical for a health library but if anyone can supply these articles that would be great. I'm happy to pay. Flinta & Blockerb (2011) Customer value anticipation, customer satisfaction and loyalty: An empirical examination. Industrial Marketing Management. Volume 40, Issue 2, February 2011, Pages 219-230 Dorotic, Tammo & Verhoef (2011) Loyalty Programmes: Current Knowledge and Research Directions: 14 June. International Journal of Management Reviews. DOI: 10.1111/j.1468-2370.2011.00314.x Please respond to: [log in to unmask] Thanks, Daniel Daniel Scott Angel Ph.D., MLIS Research Director Krames StayWell 1100 Grundy Lane, San Bruno, CA 94066 P 650-244-4533 Voice F 650-244-4345 FAX kramesstaywell.com