Does the computer power up when plugged in?

Carol Graves
BFA IT
Bellows Free Academy
75 Hunt Street
Fairfax. VT 05454
phone: (802) 849-6711
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On Wed, Apr 11, 2012 at 8:26 AM, Raymond Ballou <[log in to unmask]> wrote:
Dear All

I have a student who brought in a macbook that has a new battery that isnt
being recognized or charged.

The charge indicator lights on the batt are blank.

suggestions?

I have tried reseating and resetting the battery (shut off, pull ac, take batt
out, hold power button for 5s, reinsert)

but to no avail


R