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Stable Isotope Geochemistry

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Subject:
Re: Turbo pump repair/exchange
From:
Jonathan Karr <[log in to unmask]>
Reply To:
Stable Isotope Geochemistry <[log in to unmask]>
Date:
Fri, 19 Jan 2007 11:24:30 -0500
Content-Type:
text/plain
Parts/Attachments:
text/plain (82 lines)
Subrata,
I went through the same issue a year and a half 
ago, hoping to save time by using a seemingly 
reputable third party turbo specialist based in 
Florida. I regretted it severely, as my pump came 
back damaged beyond repair from obviously being 
dropped on the mounting flange. The company 
claimed the damage must have occurred in 
shipping, which would have required someone with 
an axe to attack and destroy the package. I 
refused payment for the work, and miraculously 
Pfeiffer came to the rescue and made it all right 
for me. I would NEVER send a turbo to anyone but 
the original manufacturer after this experience.
Jon


At 07:43 PM 1/18/2007, you wrote:
>Hi Isogeochem Members:
>
>We are out of luck with our Turbo pump (TPU 330) of MAT251. Its kind of
>sudden death without proper indication. After some trouble shooting we
>came to the conclusion that the controller (TCP270) is ok, but the pump is
>dead.
>Its a Balzers/Pfeiffer pump and the company is asking for atleast 3 weeks
>for the exchange/repair service. I am sending out this query to the
>community to get some feedback about the probable companies (within US)
>who does this repair/exchange service in a faster way. So, that we can get
>back our machine ASAP.
>
>Any kind of help is appreciated.
>
>Thanks,
>
>Subrata
>
>=============================================================================
>Subrata Chakraborty, Ph.D.
>University of California, San Diego
>Dept of Chemistry (Urey hall 5112)
>9500 Gilman Dr. # 0356
>La Jolla, California 92093-0356
>Phone: 858-534-6053 (Off)
>        858-736-5332 (Cell)
>Fax:   858-534-7042
>Alternative E-mail: [log in to unmask]
>URL: http://www-chem.ucsd.edu/~subrata
>=============================================================================
>
>
>
>On Mon, 15 Jan 2007, TASAIN (RACSA) wrote:
>
> > Dears, I have to setup a method for pure 
> sugar digestion (500 to 800mg sugar
> > cane). I wonder of some of you have implement this protocol by microwave
> > oven?
> >
> > Best regards,
> >
> > Alexis Ulloa
> > TAISA
> > San José, Costa Rica
> >

Jonathan D. Karr, Ph.D.
Technical Director, Duke EnVironmental stable Isotope Laboratory (DEVIL)
Duke University Dept.of Biology & Nicholas School 
of the Environment and Earth Sciences
Phytotron Bldg, 71 Science Drive
Durham, NC 27708-0340

(919) 660-7418
Fax: (919) 660-7425
[log in to unmask]
laboratory website: http://www.biology.duke.edu/jackson/devil/




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