Hello,
and thanks to all who responded to our original query.
The symptoms on our machine resemble those on Janet Hope's, but in our case
most freeze-ups occur while running the Kiel device (our main activity).
We are trying out everyone's suggestions systematically. So far, updating
to 1.41 makes no difference. We do have regular virus check updates and
until now have run F-Secure in the background. We have just tried
disabling the virus-checker while running the instrument.
Best wishes,
John Hill
Tim Atkinson
John Hill
Mass Spectrometry Facility
University College London
Chemistry Department
20 Gordon St.
London
WC1H 0AJ
Tel: 020 7679 4605