8 laptops
volume set on "11"
One needed the WiFi NIC replaced.

David Isham
Network Administrator
Grand Isle Supervisory Union
5038 US Rte 2
North Hero, VT 05474
802-372-6921 vox
802-372-4898 fax

-----Original Message-----
From: School Information Technology Discussion
[mailto:[log in to unmask]] On Behalf Of Diane Stacy
Sent: Thursday, June 19, 2008 8:24 AM
To: [log in to unmask]
Subject: Re: Lenovo Service

What volume are we talking about?



Diane Stacy
Network Administrator
Barre Supervisory Union
Barre, VT
 


>>> "Isham, David" <[log in to unmask]> 6/18/2008 11:29 am >>>
HI,

We have been getting their laptops since they took over from IBM.
Only one call, I think. They had a knowledgeable phone-person, and sent
our part quickly.
Good ratings by Consumer Reports.
We have NOT had as good luck with Gateway laptops.

Website for IBM & now them has pretty complete tech support info and
drivers, not like some.

David Isham
Network Administrator
Grand Isle Supervisory Union
5038 US Rte 2
North Hero, VT 05474
802-372-6921 vox
802-372-4898 fax

-----Original Message-----
From: School Information Technology Discussion
[mailto:[log in to unmask]] On Behalf Of Craig Lyndes @ wcvt.com
Sent: Wednesday, June 18, 2008 8:33 AM
To: [log in to unmask] 
Subject: Lenovo Service

Dear Folks,

We are looking at purchasing Lenovo laptops and/or desktops this year.
I
have no experience with their service.  Have any of you had to call
their
support for warranty work?  Could you comment?

Sincerely
Craig Lyndes
Franklin Central SU