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January 2006

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Subject:
From:
Philip Plourde <[log in to unmask]>
Reply To:
Technology Discussion at UVM <[log in to unmask]>
Date:
Fri, 20 Jan 2006 17:01:34 -0500
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The only additional thing we've seen from Cisco was the recommendation 
to disable all network adapters before doing a clean install, then turn 
them back on after.  Don't turn on the Cisco virtual adapter though, it 
does that for you when needed.

Phil

Victor Rossi wrote:
> That was the first thing I tried.
>
>> Victor,
>>
>> I think the VPN client may be confused and/or corrupted.
>> Try uninstalling and reinstalling the client; that often fixes this 
>> kind of problem.
>>
>> Lynne
>>
>> Victor Rossi wrote:
>>
>>> Scott Dellinger wrote:
>>>
>>>> On Jan 20, 2006, at 11:26 AM, Victor Rossi wrote:
>>>>
>>>>> Would anyone have insight into the error message
>>>>>
>>>>> 'VPN cannot connect to the underlying subsystem'
>>>>>
>>>>> This machine has McCaffe security systems running.  The Windows  
>>>>> firewall shows the required port exceptions activated.   Wireless  
>>>>> connectivity is good.   I have installed the latest UVM vpn 
>>>>> client  and it is enabled.  I can do some configuration steps 
>>>>> through the  Network applet, but cannot get the client to boot up.
>>>>
>>>>
>>>>
>>>>
>>>> If the client is saying that and not starting up, I think the  
>>>> "underlying subsystem" it's referring to is the VPN client's 
>>>> network  driver.  You said "connectivity is good" -- I'm assuming 
>>>> you mean  wireless signal -- but do you actually have an IP 
>>>> address?  The  client won't start up if you don't already have one.
>>>>
>>>>
>>> yep - i do have an ip address via wireless.  vpn service is running 
>>> in services.  if mcaffe asks, i grant access to anything vpn.  mucho 
>>> confuso..   how does one test access from the vpn client to the vpn 
>>> network driver?  perhaps it is some kind of block by mcaffe at the 
>>> transport layer?
>>

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