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January 2006

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Subject:
From:
"J. Greg Mackinnon" <[log in to unmask]>
Reply To:
Technology Discussion at UVM <[log in to unmask]>
Date:
Thu, 12 Jan 2006 15:40:00 -0500
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Larry et-al:

As Stef posted earlier today, the SAV servers are pushing a policy set 
other than the one we initially intended.  As a result, the installation 
script that I wrote is unable to shutdown the running SAV 10 instance 
long enough to patch to version 10.0.2.2001.  Annoying, but not exactly 
a true bug in the install script.

Hopefully the policy changes made by Stef earlier will prevent the 
problem from recurring.  If it does continue to be a problem, it is 
possible that some changes in the install script could slipstream the 
patch into this same command that installs SAV 10.0.2.2000... some 
experimentation would need to be done.

Please continue to report installation problems as you experience them.  
We are sorry that this release is not going more smoothly.  Please bear 
with us a bit longer.  In my experience, SAV 10 really is much more 
effective than SAV 9, and also contains some performance enhancements 
that make it a far better product than v9.

-Greg Mackinnon

Larry Kost wrote:
> I tried it and things went okay for a while then it stopped with the 
> message "Service Symantec Antivirus could not be stopped ...  Verify 
> that you have sufficient privileges..."  I clicked Retry but got the 
> same message (after a while).
>
> Larry Kost
>
> At 09:19 AM 1/12/2006 -0500, you wrote:
>> On Thu, 12 Jan 2006, Stefanie Ploof wrote:
>>
>> >
>> > Yesterday I found several settings on the central servers which had
>> > decided to change themselves, including a setting for "Lock the 
>> ability of
>> > users to unload Symantec AntiVirus Services" which I disabled.  I 
>> believe
>> > the problem of services not being stopped should be resolved with this
>> > server setting corrected, but I would appreciate IT folks testing 
>> this and
>> > providing feedback.
>> >
>>
>> Let me clarify: If you visit the UVM software download site and click to
>> display all software you can download SAV 10.0.2.2001 still.  If you're
>> willing to test the installer, please download it and report your
>> experience.  Apologies for my previous ambiguity.
>>
>> Stefanie

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