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Date: | Mon, 12 Jun 2006 13:25:25 -0400 |
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I spoke with a Symantec technician who just now confirmed that other
locations were reporting the same problem. Rapid release definitions were
created by Symantec to resolve the problem. I have installed those rapid
release definitions on the central servers, and those definitions are
pushing out to centrally managed client machines. When a computer has
virus definitions 6/25/2006 rev 25 the computer should stop detecting our
SAV installers as Trojan.Dropper.
If you do not know how to check your virus definitions please read this
document:
http://www.uvm.edu/antivirus/?Page=faqs/savdefcheck.html
(Please note that the current screen snapshot doesn't list a parent
server. I'll take another snapshot so that this isn't confusing for the
future!)
Right now the machine I have access to has stopped detecting the
executeables as a Trojan, but I would like confirmation from others.
Thanks, everyone!
Stef
----
Stefanie Ploof
CIT Client Services
CALS Information Technology Office
University of Vermont, Burlington
On Mon, 12 Jun 2006, Henrietta Menzies wrote:
> I second that I have had Sav version 10.1.0.401 installed for a few
> days now and have had no issues. It doesn't seem like the new version is
> the problem but like Jonathan suggests it is the newer definition files.
>
> Henrie
>
> Henrietta Menzies
> Technical Support Specialist
> Desktop & User Support
> Residential Life
> Robinson Hall Rm 301E
> 656-7937
>
>
> Free to Be Advisor
> http://www.uvm.edu/~free2b
>
> "It is hard to belive at times but everything does happen for a reason...and even harder to figure out your place in all of it!"
>
>
>
>
> Jonathan L. Trigaux wrote:
> > Based on what I've observed on client computers and comments to this list,
> > my guess is that this is an issue with current definition files and not
> > the version of the scanning engine. I've been seeing the previous version
> > (10.0.2.2020) detecting Trojan.Dropper as well, so I don't think the new
> > version upgrade announced last week (10.1.0.401) is to blame.
> >
> > -JLT
> >
> > --------------------------------------------------------------------------
> > Jonathan L. Trigaux
> > CIT Client Services | Rubenstein School of Environment & Natural Resources
> > 111 Waterman | 342 Aiken
> > University of Vermont
> > Burlington, VT 05405
> >
>
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