Cleveland Clinic uses Epic, and we are able to receive messages and reply directly to patients or providers. It is called "Staff Messaging". The librarian can provide links in the MyChart patient portal, or links can be included in the Discharge Instructions by the provider.
Cynthia Avallone, MLS, AHIP |Medical Librarian |(216) 444-6282
Cleveland Clinic | 9500 Euclid Ave / NA30 | Cleveland OH 44195
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-----Original Message-----
From: Medical Libraries Discussion List [mailto:[log in to unmask]] On Behalf Of Joan Colburn
Sent: Tuesday, December 19, 2017 3:36 PM
To: [log in to unmask]
Subject: Provider-to-librarian messaging within the EHR
Do you know of/have experience with librarians logging in to the EHR, retrieving messages sent from providers within the system, and replying to the provider within the system, thus facilitating adding links and information to the patient's record? This is similar to the integrated model with behavioral health and with pharmacy.
One of our clinicians reported that by the time she minimizes the EHR, pulls up our email client, and launches an email, she's on to the next patient. She asked for a way within the EHR to send an information request to her librarian.
Thank you,
Joan
Joan Colburn, MLIS
Director of Library and Knowledge Services<http://www.mahec.net/library>, Division of Research<http://mahec.net/innovation-and-research/research>
Mountain Area Health Education Center<http://www.mahec.net/> (MAHEC), 121 Hendersonville Road, Asheville, NC 28803
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Quality Health Information for Informed Decision-Making
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