Good afternoon, gifted and knowledgeable colleagues,

During the past several months, perhaps even a half year, I have had 
intermittent problems printing from PubMed when using PubMed inside IE 
6.0.29.  A small portion of the text (probably .5 cm or less) on the 
right-hand side of the page is cut off by the page margin.   I've 
experienced the printing problem myself on several different computers and 
have received complaints from patrons using other computers on campus. 
When I've seen the problem, it  occurs whether I'm printing in landscape 
or portrait orientation and occurs whether I'm printing directly from the 
PubMed search result webpage or from the pop-up window that is opened by 
selecting "Printer" from the "Send to" menu.     The problem is not fixed 
by using print preferences to select "scale to fit."  I should emphasize 
that this is an intermittent problem.   I can have the printing problem 
consistently for 2 hours and then come back to PubMed later to find that 
the problem has disappeared. 

I've never had this problem when using PubMed from within Firefox, but 
I've only started using Firefox recently in an attempt to bypass the 
PubMed printing problem.  Unfortunately, Firefox doesn't work with all the 
electronic resources provided by our Library. 

Our institution is currently using IE 6 and  doesn't plan to switch to IE 
7 in the near future (ITS on our campus has just about banned switching to 
IE 7). 

 I've already consulted our Library's systems department and we've tried 
everything that the head of that department could think of.  I know of 
ways to work around the problem (e-mail results and print from the e-mail, 
save results in a My NCBI collection and then print the collection from 
within Firefox, only use PubMed in Firefox), but would like a more certain 
solution to the problem for those of our users who are committed to IE. 
I've just written to NLM customer service about the problem, but I thought 
I should try mining the wealth of knowledge available through this 
listserv also.    Have you experienced the problem described and found a 
reliable solution?  If so, I would greatly appreciate hearing about the 
solution!  If you write to me at personally, I will be happy to summarize 
for the list.

Thanks for any help,
Cindy

Cindy Schmidt, M.D., M.L.S.
Reference Librarian
McGoogan Library of Medicine
6006 WHM
986705 Nebraska Medical Center
Omaha, NE 68198-6705
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402-559-7077 
or contact the reference desk: 402-559-6221, 1-866-800-5209 toll free 
outside of Omaha, [log in to unmask]