Colleagues:

As part of an IMLS funded Early Career Research Grant, Dr. Vandana Singh
(Assistant Professor, School of Information Sciences at University of
Tennessee-Knoxville) is working on a 3 year research project that will
compare the technical support for Open Source Integrated Library Systems
with proprietary Integrated Library Systems.

In this active phase 1 of this research project, we are collecting data
regarding the expectations of librarians for technical support and the
available channels of technical support. We will identify the expectations
of librarians about technical support for ILS (both open source software and
proprietary software).

At this stage, we are looking for participants interested in contributing to
this study. If you would be willing to participate in the study that would
be greatly appreciated. You can take the survey and find more information
at: *http://oss-research.cci.utk.edu/ <http://oss-research.cci.utk.edu/>.* You
can also direct any queries or suggestions to *[log in to unmask] with
"ILS Survey" in the subject line.*

We look forward to our contributions, and thank you for your support!

Cheers,

The OSS Lib Tech team
*
Principle Investigator*
Vandana Singh, PhD
Assistant Professor,
School of Information Sciences,
University of Tennessee Knoxville,
449 Communications Bldg.
1345 Circle Park Drive
Knoxville, TN 37996-0341
Email: [log in to unmask]
Website: www.vandanasingh.com