Cheryl,

It is discouraging that our customers aren't  better bookkeepers, but
servicing their requests is our job.  I mail, fax, copy or whatever, on
demand, at no charge, as part of the services that we provide.

Mary Ann
Morristown

-----Original Message-----
From: Lindberg, Cheryl <[log in to unmask]>
To: [log in to unmask] <[log in to unmask]>
Date: Saturday, April 15, 2000 12:31 PM
Subject: Property Tax Bill Copies


>Treasurers of Vermont
>
>I am requesting information on the subject of copying tax bills. After all
>the time and money spent preparing and issuing the original tax bill, I am
>discouraged at how many requests I receive for additional copies due to
lack
>of careful filing or mailing the original to a bank because of an escrow
>arrangement, when they could keep the original and mail a copy to the bank.
>On demand requests are difficult to ignore and often the way I receive
>requests for copies.  To accommodate the taxpayer, but discourage sloppy
>filing, I insist on the taxpayer (or tax preparer) stopping in and paying
>the statutory 4 cents and picking up the copy.  I do not fax or mail
copies,
>as that is additional cost to the Town, over and above the initial
>preparation and mailing.
>
>Ironically, if a taxpayer comes in with a tax bill and wishes us to make a
>copy on our photocopier, the Town Clerk charges 20 cents for that copy!!!
>
>I would appreciate knowing if:
>
>1.  you charge the statutory 4 cents for a copy
>2.  you have been authorized to charge more than the 4 cents and how you
>        received that authorization
>3.  you copy tax bills on demand or require a day or two to respond
>
>Thank you for your answers and any additional comments you wish to make.