We're using Jira Service desk. It's been really great and is pretty
affordable.

On Mon, May 22, 2023 at 1:26 PM Scott Marshia <[log in to unmask]>
wrote:

> We use FreshService and have been very happy with it.
>
> On Mon, May 22, 2023 at 1:22 PM Lee Ciambra, Suzanne <
> [log in to unmask]> wrote:
>
>> We're currently using an open source ticket system for our help desk and
>> are looking to upgrade to something with additional features or more
>> functionality. Curious what others are using. Any recommendations (or bad
>> reviews) are appreciated.
>> Thanks,
>> Suzanne
>> --
>> Digital Learning Specialist
>> Technology Department Coordinator
>> She/Her/Hers
>> Set up a meeting here <https://calendly.com/suzanneleeciambra>
>>
>> -----------------------------------------------------------------------
>>
>> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT
>> Archive
>>
>> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
>> Subscription to SCHOOL-IT
>>
>
>
> --
> Scott Marshia
> CCSU IT Director
> 802-684-3801 x210
>
> -----------------------------------------------------------------------
>
> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT Archive
>
> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
> Subscription to SCHOOL-IT
>


-- 
Corey Canfield
Network / Systems Admin
Windsor Central Supervisory Union
[log in to unmask]
WCSU Help Desk <https://wcsu.atlassian.net/servicedesk/customer/portal/1>