Thanks Mike.

On 7/27/12, Mike Vining <[log in to unmask]> wrote:
> That's standard for most manufacturers I think.  Dell ships blanks in unused
> drive bays so we have to order the real drive caddies later on when we add
> more drives to the server.  The Dell caddies are pretty inexpensive and Dell
> sells them directly to us, but the last time we bought them from Amazon and
> saved a couple bucks (I think these will fit your new server
> http://www.amazon.com/Drive-Caddy-Compaq-ProLiant-DL160/dp/B004EISUMY).
>
> Because the drives are hot pluggable they need mount on rail kits or caddies
> so you can easily plug and unplug them.
>
> Mike
>
>
> -----Original Message-----
> From: School Information Technology Discussion
> [mailto:[log in to unmask]] On Behalf Of Tisdell, Dave
> Sent: Friday, July 27, 2012 1:11 PM
> To: [log in to unmask]
> Subject: HP Buyer beware
>
> Hi all,
>
> I just went through the most bizarre tech support experience I have ever
> had. I am setting up a server for someone. The server is brand new, arrived
> last week, Hp DL 160 G6. Non-hot plug drives were shipped and they are
> listed on the HP website as being supported in this server. When I unpack
> everything, I can't find hardware to securely mount the drives in the drive
> bays. I can put them in to begin software configuration but if the server
> were tilted forward, they would fall out.
> After a couple of email exchanges with my sales agent, I am advised to call
> tech support. I spent over an hour on the phone with support only to
> discover that HP does not ship the mounting hardware for non-hot plug drives
> nor do they even have it even though these drives are "supported" and sold
> by HP.
> I am told that i have to contact a 3rd party vendor if i want the mounting
> hardware to permanently the drives in the server.
> How Bizarre!!!!!!!
>
> Dave
>
> --
> David Tisdell. Music Teacher
> Browns River Middle School
> 20 River Road
> Jericho, VT 05465
> [log in to unmask] (e-mail)
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-- 
David Tisdell. Music Teacher
Browns River Middle School
20 River Road
Jericho, VT 05465
[log in to unmask] (e-mail)

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This e-mail may contain information protected under the Family Educational 
Rights and Privacy Act (FERPA). If this e-mail contains student information 
and you are not entitled to access such information under FERPA, please 
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