Patricia,
We are struggling here too.
Our students are on Chromebooks and getting errors 1001 and 1009 which are
connectivity errors.
Pearson blames content filtering but after removing all filtering we still
get the message and students need to hit retry and or exit and be reseated.
Most students are eventually getting through a test doing this but the
testing experience is nothing short of terrible.

With no way to test connectivity issues until there is a live test going
on, it is almost impossible to troubleshoot.


*Dave Brisson*
Director of Information Technology
Grand Isle Supervisory Union
Grand Isle, VT 05458



On Tue, Mar 26, 2024 at 11:27 AM Patricia Aigner <[log in to unmask]>
wrote:

> Hi,
> Is anyone running into issues with content-aware firewalls and testing?
> How are you resolving it?  You can private message me.
>
> Patricia Aigner
> Director of Technology
> (Chief Ed Tech Explorer and EdTech Innovator)
>
> Rutland City Public Schools
> 6 Church Street
> Rutland, VT 05701
> 802-773-1900
>
> Website:  https://www.rutlandcitypublicschools.org/
> Youtube   https://goo.gl/HJolX4
> Twitter:@paigner
>
> *ISTE Community Leader*
> *ISTE 20 to Watch *
>
>
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