I too have a pair of Vortex binos that needed a replacement of the rubbber eyecup. An email to them had a free replacement in the mail. 

Sue Wetmore 



----- Original Message -----


From: "Scott Sainsbury" <[log in to unmask]> 
To: "VTbirds" <[log in to unmask]> 
Sent: Monday, May 13, 2013 2:34:25 PM 
Subject: Re: [VTBIRD] Medium Priced Binoculars 

I remain a great supporter of Vortex (Eagle and others sell them).  Their products often compete well above their price point.  And their unconditional guarantee and unbelievably quick and responsive service on all their optics has saved my skin on more than one occasion.  For example, a year ago when we were getting ready for The Big Morning at CrossHaven Farm, I was marking trails with spray paint and…you guessed it -- my Vortex Razors got very nicely speckled.  I sent them Fedex to Vortex on the Monday before the event.  They had them back to me on Thursday -- no questions asked.  No charge.  Hard to beat! 
Scott 
Moretown 

On May 13, 2013, at 1:10 PM, Jane Stein wrote: 

> Don't neglect to call the Eagle Optics folks, too, and ask their advice as part of your research.  They're on salary, not commission, so they haven't got an incentive to sell you something you don't need or push you into a higher price range.  They're incredibly knowledgeable about their stock, and if you tell them what your budget is and what your needs are, they'll come up with a suggestion or two. 
> 
> Plus, you can return something after trying it out for 30 days and try something else. 
> 
> Jane 
> 
> 
> On 5/13/2013 12:58 PM, Barbara Powers wrote: 
>> In the past a recommendation for medium priced binoculars was given 
>> as 8x42 Ranger Platinum class from Eagle Optics. Is this still a good 
>> recommendation or is there another better one out there? I'd 
>> appreciate some input to pass onto a friend. Thanks.Barbara Powers 
>> 
>> 
>