As far as I know, we do not have this specific information regarding the
number of computers per technician. In past data surveys, we've asked
questions about the number of hours per week of technical support and the
satisfaction on the part of staff with that tech support. The last
publication of this data was in 2001. The Vermont Institutes (formerly
VISMT) has this survey posted on its website at
http://www.vismt.org/programs/infotech/research/Technology%20Capacity%20of%2
0VT%20Schools%20(web)_files/frame.htm It's a Powerpoint show best viewed
with Internet Explorer.

In addition, ISTE has developed a tool called the Technology Support Index
(TSI) that can be used to appraise your school's technology support needs.
ISTE says "The TSI is a framework that outlines effective technology support
strategies. With the TSI self-assessment tool, school districts can appraise
the quality of their technology support program and learn about possible
improvements they can employ." I know this isn't exactly what Randy is
looking for, but perhaps it will help. TSI is available free at
http://tsi.iste.org/

Bill Romond

Educational Technology Coordinator
Vermont Department of Education
120 State Street
Montpelier, VT 05620-2501
(802) 828-0064 (V)
(802) 828-3140 (F)
http://www.state.vt.us/educ
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-----Original Message-----
From: School Information Technology Discussion
[mailto:[log in to unmask]]On Behalf Of Randall Short
Sent: Tuesday, October 08, 2002 9:26 AM
To: [log in to unmask]
Subject: Computer to Tech. Ratio


Hello Everyone,

I'm trying to get a sense of what the average computer to technician
ratio is in Vermont schools. I'm beginning my budget planning process
and feel this might help (or hurt) my yearly plea for more help.. I
also think this in info we can all use. Here in Chittenden Central, we
have a 295:1 computer to technician ratio. I know many of us wear many
hats, but how many people or hours are spent servicing machines?


Thanks,


Randall Short
Director øf Information Technology
Chittenden Central Supervisory Union
2 Educational Drive
Essex Junction, VT 05452
Direct Line: 802.879.5550
Fax: 802.879.8197
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