Computers 'hamper the workplace'
BBC News UK Edition
Thursday, 20 November, 2003, 10:06 GMT
Computer systems at work are not working
as they should, despite costing millions, a
The problem lies with people rather than
the systems themselves, concludes the
Workers do not have enough guidance about
technology, support staff are cut off from
other staff and managers are "naive", said
the year-long study.
This contributes to "endemic annoyance"
with computers which can be avoided with