I have seen those errors as well.
On managed installs, we can disable email scan by policy. In the
interest of alleviating burden on the helpline, I have just made this
change, and it should be rolling out to installed clients right now. If
people want to turn this back on on their individual systems, they can
On new installs, we can remove this option. That will require an
installer rebuild... I will discuss this with the rest of the AV team.
> There have been several users who had trouble sending mail on-campus,
> and the resolution to the problem was to disable SAV 9's email protect
> feature. The disturbing thing is people aren't getting the "SAV has
> detected an encrypted email message" pop-up anymore; email just isn't
> sending. This problem has affected Eudora 5.1, Thunderbird 0.7.2 and
> Outlook 2003. The resolution is pretty easy, but I'm wondering if there
> are any benefits to this email scan and if we could perhaps have it
> disabled on the install.
> Mike K.