Do you have a proxy server? Have you tried setting this manually and then
check the website?
From: Vince Rossano [mailto:[log in to unmask]]
Sent: Tuesday, April 19, 2005 11:05 AM
To: [log in to unmask]
Subject: Problem accessing website
We are having trouble reaching U32's website. Here's why we need to:
the office of a local community service organization is housed in my
building but they use U32 for their email. Since last Friday, they've
been unable to retrieve their email via their Outlook IMAP clients, nor
are they able to access the U32 website to use the web client. When we
attempt to reach the U32 site from other people's machines here at the
central office, we are also unable. No one is having any problems
going anywhere else on the Internet.
Okay, U32's problem right? That's not entirely clear. These folks can
access U32's site from home just fine. And - here's the "interesting"
part - *I* can access the website from both of my office PCs.
Furthermore, one of these folks has an AOL account and can access the
website fine from her workstation here using the AOL browser. Important
information: the AOL browser goes out with an AOL IP address, not
Montpelier's AND my two PCs are statically NATted; other people's
machines use dynamic NAT and go out with this IP address: 188.8.131.52.
Is U32 blocking access from this address? Why would they?
I wish I could consult with someone at U32 on this, but I understand
that Dennis Beloin has left their employment and neither of his two
assistants are responding to our phone calls (probably on break). Does
anyone have any suggestions about where my problem may lie? Do some
firewalls not accept requests from dynamically NATted clients? (That
would be pretty stupid, but, hey, I'm pretty stupid too so who am I to
Any opinions welcomed (NOT about whether I'm stupid or not!).
Information Technology Director
Montpelier Public Schools
58 Barre Street
Montpelier, VT 05602
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