I am very interested in serving as a technical helper for the
Computing help fairs. I just spoke with Carol and I believe it will
be a great experience. Please sign me up for Monday, 8/28 1-5 PM. I
will definitely want to attend the training session as my UVM
experience is limited (six months) and I am sure there is much that I
do not know.
University of Vermont
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----- Message from [log in to unmask] ---------
Date: Thu, 20 Jul 2006 09:48:02 -0400
From: Stefanie Ploof <[log in to unmask]>
Reply-To: Technology Discussion at UVM <[log in to unmask]>
Subject: Request for assistance: Computing help fairs
To: [log in to unmask]
> Hi everyone,
> Please pass this message along to anyone you think may be interested.
> CIT Client Services will be holding computing help fairs for new and
> returning students on Monday, August 28, Tuesday, August 29, and
> Wednesday, August 30 from 1pm-5pm. CIT is looking for additional UVM
> helpers for these events, as they tend to attract a higher volume of
> clients than our staff can speedily assist. This year we would appreciate
> assistance with two different positions:
> 1. Technical helpers to do hands-on troubleshooting, repair, reimaging,
> question answering, etc. of software issues as well as triage of hardware
> issues. Many problems have historically been related to malware. Three
> to five additional helpers per day are needed.
> 2. Non-technical helpers to assist our CIT intake coordinator with handing
> out intake sheets to clients, directing clients to the next available
> technical helper, and collecting the sheets once clients have been
> assisted. One helper per day is needed.
> All UVM community members (faculty, staff, and students!) are encouraged
> to reply. If you have a desire to help but a concern about your skill
> level you are encouraged to throw your worry out the window and respond
> anyway. A training session will be offered for both positions. A CD
> toolkit is provided to the technical helpers. Please note that CIT does
> not have funds to pay for your time, but we do offer you free snacks and
> beverages courtesy of Res Life and Sodexho!
> Please email me directly with the days and times you are available, and
> for which position. Thank you _so much_ to those of you who offer your
> time and assistance during that very busy part of UVM's academic year!
> ~Stef, leader of CIT Client Service's Back-to-School team (among many
> other hats ;)
> Stefanie Ploof
> CIT Client Services
> CALS Information Technology Office
> University of Vermont, Burlington
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