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MEDLIB-L  October 2006, Week 1

MEDLIB-L October 2006, Week 1

Subject:

Re: Document translation into Spanish

From:

Peg Allen <[log in to unmask]>

Reply-To:

[log in to unmask]

Date:

Wed, 4 Oct 2006 10:06:23 -0500

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (89 lines)

This is a challenging issue, related to the broader issue of health literacy
that MLA and other groups are addressing.  A project that should be starting
soon will include a CE for librarians addressing needs of English language
learners (award pending; this request helps me demonstrate the need).

From an Office of Civil Rights slide presentation I found at
http://dwd.wisconsin.gov/dws/manuals/translation_for_lep.ppt
-All written materials are translated for each LEP group of 10% or 3000
(whichever is less) of the eligible population. 
-Vital documents are translated for each LEP group of 5% or 1000 (whichever
is less) of the eligible population. 

Like JCAHO, this standard also calls for processes to determine what will be
done. I believe "vital" refers to things like consent forms - we even have
these in bilingual versions for screening at Hmong helath fair.  

Three hospitals in Ohio have responded by creating a website of shared
translated patient education documents.  See
http://www.healthinfotranslations.com/.   The translation issue is just one
example that "one size fits all" patient education is an impossible goal.
While standardized handouts may work for a few common health problems, EBP
requires considering individual patient needs.  Many immigrants and refugees
may have low literacy, while others may have excellent English reading
skills (but not oral).  Some may prefer audiovisual.

In our Hmong projects, we are developing bilingual documents, then moving on
to creating audio and multimedia versions, as this is preferred format for
those slow to learn English.  We are also linking to thte interactive health
tutorials as something that can be interpreted.  For Spanish language
education, you should be able to find quite a bit of online resources.  See
http://www.healthyroadsmedia.org/ mutimedia resources.  Many are developed
from multilingual sites, such as one in NSW.

I hope others will share and Rosemary will post summary to both lists.

Peg

Margaret (Peg) Allen, MLS-AHIP
Coordinator, Hmong Health Education Network
http://www.hmonghealth.org (715) 842-8390
http://www.wausauhmong.org Fax:(715) 842-9202
pegallen @ verizon.net (715) 687-4976 http://www.pegallen.net

-----Original Message-----
From: Medical Libraries Discussion List
[mailto:[log in to unmask]] On Behalf Of Taylor, Rosemarie
Sent: Wednesday, October 04, 2006 6:50 AM
To: [log in to unmask]
Subject: [MEDLIB-L] Document translation into Spanish

This message is being posted to MEDLIB and HLS-list.  Please excuse the
duplicate postings.
 
Hi!
 
Our hospital is beginning to experience an influx of Hispanics and a
committee was formed to evaluate how we should proceed with translations of
our documentation, like patient handbooks, consent forms, etc.  The cost is
great and the Hispanic community is currently estimated to be less than 3%
of the population.  We also have a substantial number of non-English
speaking immigrants from Eastern Europe.  We heard, but can't verify, that
one hospital was cited for not having the HIPAA documentation in both
English and Spanish.  Also, the Hispanic population has grown noticeably
over the past few years and this is becoming an issue with our staff.  There
is also the issue of standard of care.  All documentation must be the same
in both English and Spanish.  
 
We already use Language Line, but we were wondering how others may have
approached this issue.  What steps did you take?  What items would be your
priorities for translation?
 
Thanks for your input.  I will summarize if there is any interest.
 
Rosemarie Taylor
Manager-Library Services
Wyoming Valley Health Care System
575 North River Street
Wilkes-Barre, PA   18764
Voice: 570-552-1175, Fax: 570-552-1183
[log in to unmask]
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April 2001, Week 1
March 2001, Week 5
March 2001, Week 4
March 2001, Week 3
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March 2001, Week 1
February 2001, Week 4
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January 2001, Week 1
December 2000, Week 5
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December 2000, Week 1
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November 2000, Week 1
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October 2000, Week 1
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January 2000, Week 1
December 1999, Week 5
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December 1998, Week 5
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December 1998, Week 3
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December 1998, Week 1
November 1998, Week 5
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June 1998, Week 5
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April 1998, Week 5
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April 1998, Week 1
March 1998, Week 5
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March 1998, Week 3
March 1998, Week 2
March 1998, Week 1
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February 1998, Week 2
February 1998, Week 1
January 1998, Week 5
January 1998, Week 4
January 1998, Week 3
January 1998, Week 2
January 1998, Week 1
December 1997, Week 5
December 1997, Week 4
December 1997, Week 3
December 1997, Week 2
December 1997, Week 1
November 1997, Week 5
November 1997, Week 4
November 1997, Week 3
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November 1997, Week 1
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October 1997, Week 3
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October 1997, Week 1
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September 1997, Week 1
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June 1997, Week 5
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March 1997, Week 1
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February 1997, Week 1
January 1997, Week 5
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January 1997, Week 3
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January 1997, Week 1
December 1996, Week 5
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October 1996, Week 3
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February 1996, Week 1
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January 1996, Week 1
December 1995, Week 5
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December 1995, Week 3
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December 1995, Week 1
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November 1995, Week 3
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October 1995, Week 4
October 1995, Week 3
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February 1995, Week 1
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December 1994, Week 5
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