Hi all,
I subscribe to this list with my personal e-mail address, and my
winooski e-mail address -don't ask me why, I'm not sure why I do it
myself. Anyhow, over the weekend, my school e-mail address was
removed from this list with the below error message. I'm checking all
of our e-mail and spamware firewall to see if there are any problems
but so far I do not see any. Any ideas?:
Sat, 9 Dec 2006 00:02:41
You have been automatically removed from the SCHOOL-IT list
(School
Information Technology Discussion) as a result of repeated delivery
error
reports from your mail system. This decision was based on the
automatic
error monitoring policy in effect for the list, and has not been
reviewed
or otherwise confirmed by a human being. If you receive this
message, it
means that something is wrong: while you are obviously able to
receive
mail, your mail system has been regularly reporting that your account
did
not exist, or that you were otherwise permanently unable to receive
mail.
Here is some information which may assist you or your local help
desk in
determining the cause of the problem:
- The failing address is [log in to unmask]
- The first error was reported on 2006-12-06.
- Since then, a total of 2 delivery errors have been received.
- The last reported error was: 5.4.6 554 5.4.6 Too many hops
PLEASE DO NOT IGNORE THIS MESSAGE. While you can of course re-
subscribe
to the list, it is important for you to report this problem to your
mail
administrator so that it can be solved. This problem is not
specific to
the SCHOOL-IT list, and also affects your private mail. This means
that
YOU HAVE PROBABLY LOST SOME PRIVATE MAIL AS WELL. Anyone trying to
write
to you during the same time frame will probably have received the
same
errors for the same reason. The SCHOOL-IT list is but one of the
many
people who may have tried to write to you while your mail system
was
malfunctioning.
DO NOT LET TECHNICAL PEOPLE CONVINCE YOU THAT THIS IS NORMAL. It is
never
normal for a mail system to claim that a valid, working account does
not
exist, just as it would not be normal for the post office to return
some
of your mail with "addressee unknown" when the address was
written
correctly. It is true that some mail systems are less reliable
than
others, and your technical people may be doing the best they can with
the
tools they have. But, ultimately, the level of service that you
are
receiving is the result of a business decision, and not something
due to
a universal technical limitation that one can only accept. Reliable
mail
systems do exist, and it is ultimately up to you to decide whether
this
level of service is acceptable or not.
Bryan Thompson
Vermont, USA
http://bryan.ithompson.com
AIM: bryantg3
|
