It sounds like Comcast isn't giving your server time to reply using SSL.
 Check with Comcast to see if they could increase the time.  You could
test it by opening up a standard connection and see if it works then. 
If so then you know it is the SSL that doesn't have enough time.  If it
still doesn't work then you have more to talk to Comcast about.




Jack W. Barnes, CNE
Network Administrator
CCSU
[log in to unmask]
Office 802-857-7000
Ext. 1039
Cell 802-318-0976
Fax 802-879-8197




>>> [log in to unmask] 4/19/2007 11:38:40 AM >>>
Greetings All,

I'm hoping that in your networking travels that you might have some
knowledge of what might be causing  an issue for some of our webmail
users.

We are running an Exchange mail server, and utilizing the web access
feature for our remote users.  We are using https, with our own
certificate for authentication.  Users typically access it from a link
on our homepage(www.stowe.k12.vt.us) which points to
https://ssd-mail.stowe.k12.vt.us/exchange.  Users connecting from most
ISPs (Powershift, Verizon, UVM, etc) can access webmail just fine.
However users that are connecting via Comcast connections can connect
to
our website fine, but are getting a timeout message when they attempt
to access webmail.  I happen to be one of those effected, but several
other members of our staff are also experiencing  the same problem. 
I'm
wondering if any of you might be able to shed some light on why this
might  be occurring?   Our mail seems to be working fine otherwise,
but
this is a significant issue for us, so I'd like very much to get it
resolved.

As always, thanks for taking the time to help out.
John



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