I echo all the previous statements. One I see missing
is the importance of how you set up your schedule. If
you set your limits and define you appointment types
accurately you can limit the ability to make errors.
It is difficult to comment more since each software is
If you have quality schedulers you can allow them
flexibility and reduce the number of calls they need
to make to you.
Remember the schedulers will be a part of your
department now. If they make errors it is an
opportunity to educate. If you develop a "Them" and
"Us" relationship it is harder to get them to want to
do well for your department. Include them.
--- Jill Myers <[log in to unmask]> wrote:
> As more departments go electronic, we have managed
> to keep from going to a
> centralized scheduling until now. I would love to
> hear the pros and cons from
> others who use centralized scheduling for outpatient
> studies in the vascular
> Email me directly if you wish. Thanks.
> Jill Myers
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