Client's machine is Vista, Domain joined so should be SP2 but I can
verify. IMAP. Thunderbird should be 22.214.171.124 since I had checked for
updates on that (with none available) when I was troubleshooting. Eset
4.0.437 -4209 20090702l
I can check on Monday to see if the machine still has a problem.
J. Greg Mackinnon wrote:
> As luck would have it, I can no longer reproduce this problem. If you
> are seeing the triplication problem, could you please forward the
> following information about your system:
> * OS Version and Service Pack Level (i.e. "Vista Service Pack 2")
> * NOD32 version and build level (i.e. "4.0.437.0", as displayed in
> the "help" menu, in the "about..." dialog box)
> * Virus signature database version (as displayed when mousing over
> the NOD32 system tray icon)
> * Thunderbird version (i.e. "126.96.36.199", as reported in the "help"
> menu, in the about... dialog box)
> * Mail protocol being used (IMAP or POP)
> J. Greg Mackinnon wrote:
>> Oh yuck... sure enough... triplicate messages with 437.
>> I will revert the software download page to the 424 build, and see if
>> there are any fixes available from ESET.
>> A workaround would be to disable email integration with Thunderbird:
>> 1. Open the NOD32 Antivirus Console, and enable "Advanced Mode":
>> 2. Click "Setup" then "entire advanced setup tree":
>> 3. Under "Miscellaneous", click "Email client integration", then
>> deselect "Integrate into Mozilla Thunderbird":
>> Beth Wilkins wrote:
>>> Well I updated a user this morning to 437 and she is now complaining of
>>> email in triplicate
>>> -----Original Message-----
>>> From: Technology Discussion at UVM [mailto:[log in to unmask]] On
>>> Behalf Of J. Greg Mackinnon
>>> Sent: Thursday, July 02, 2009 12:15 PM
>>> To: [log in to unmask]
>>> Subject: Re: Triplicating email in Thunderbird?
>>> I am running 4.0.424 without errors. I will update to 437 and see what
>>> happens. In theory, 437 should be better because 424 has a bug that can
>>> cause corruption of attachments in Thunderbird. Perhaps the cure is
>>> worse than the disease? We shall see...
>>> Bryan R. Fleming wrote:
>>>> So back in June I remember this problem running through the list, and
>>>> I just double checked the archives.
>>>> I just upgraded a client to the latest version of eset Nod 32, had
>>>> been on 3 now on 4.0.437. Now their thunderbird imap email is being
>>>> triplicated. Happens in both accounts they have. I've disabled the
>>>> email integration of ESET for now. (as Andrew had reported they're
>>>> 'real' messages that show up in webmail)
>>>> Current virus signature is 4209 20090702l.
>>>> Anyone else encountering it today or is there something unique about
>>>> the setup here?