As ETS continues to seek help from ESET, thanks to all for sharing
experiences. ESET has responded with a request for more information.
FWIW, I can use the ESET GUI without triggering ekrn.exe to hog the
CPU. The only thing that consistently triggers it is to download an
installer exe from adobe.com. This has happened with FireFox and with
IE7, with both the Reader installer and the Flash Player installer.
I'm able to download pdf, dmg, and exe files from other sites with no
problems. Still, it could be pure coincidence. Even when the CPU
maxes out, the system is responsive (start programs, logout, restart,
On Jul 31, 2009, at 2:05 PM, Geoffrey Duke wrote:
> I'll pop the other, as well: I just disabled the ESET EGUI utility
> in safe
> mode, leaving the ekrn service running, and rebooted. System has
> hung as
> I can't provide the details Jonathan requested about the ESET client
> I can't open the application because the system hangs.
> -----Original Message-----
> From: Technology Discussion at UVM [mailto:[log in to unmask]] On
> Behalf Of Andrew Hendrickson
> Sent: Friday, July 31, 2009 1:56 PM
> To: [log in to unmask]
> Subject: More ESET theory and speculation
> I have a couple of tidbits to toss in the pile. Shoot them down
> 1) I've seen several machines, including two of our own, which were
> running just fine until we touched the ESET Gui (checked version and
> definition number). Then they froze soon after. Not a solution, but
> perhaps a clue to where the issue lies?
> 2) Machines that aren't affected appear to be those that were not
> turned on at all yesterday. However, Geoff already popped this
> particular balloon for me; his machine wasn't running at all yesterday
> but is exhibiting symtoms.
> Andrew Hendrickson
> CAS, IT Administrator
> UVM, College of Arts & Sciences
> 438 College Street #402
> Burlington, VT
> 802-656-4529 (fax)
> [log in to unmask]
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