Home wireless users,
I'm attempting to help someone with an intermittent problem.
The OS is Vista Home on an HP laptop/tablet. Has worked fine, still works
in other locations fine (including my house, which is also Burl Telcom).
The wireless on the laptop is a USB type as the original failed (but
again, this same machine, no changes, is fine at my home).
Problem is that most often, user attempts to connect to the Internet and
gets no connection (the big Red X shows on the outgoing connection), or
the connection is so painfully slow as to be unusable. Ping usually gets
me a time out.
A Mac user at the same location, using the same wireless routers can, at
that same time, get on and go with no problems. No other users in the
house at this time.
If the router is rebooted, it seems to work ok... for a while. That
"while" ranges from 5 minutes to 5 hours, usually 5 minutes. Then, they
have to do it all over again.
I'm not a Vista expert. I did look around, did not see anything obviously
Question: any other Burlington Telcom users that might have tips for
Vista/Vista Home in this or similar configuration? Any particular
settings I should look at?
University of Vermont
Phone: (802) 656 2013
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