Tyler, I'm having the same issue at home on my laptop. Can you
describe the fix in slightly easier layman terms. Thanks, Cathy
Quoting Tyler Whitney <[log in to unmask]>:
> Glad to know we are not the only ones. This afternoon a few of us in ResLife
> stayed a little late to see what the heck was up with our machines. It
> wasn't happening to everybody, but seemed to be related to Windows Updates
> we had done during the day and we all noticed NOD32 was taking 99% of the
> CPU usage... so explorer would not respond to anything. I tried a couple of
> tricks... ended up getting my machine to kind of work with a local account
> and limited startup... of course safe mode works.
> Thanks for this wealth of information... looks like tomorrow morning will be
> slightly easier knowing we have a fix for it. At the moment it was only us
> IT guys that had the problem... luckily... we will see how the rest of our
> department pans out tomorrow.
> Tyler Whitney
> IT Support Specialist
> Residential Life Department
> The University of Vermont
> On Thu, Jul 30, 2009 at 6:49 PM, Andrew Hendrickson <
> [log in to unmask]> wrote:
>> Okay, tomorrow may just be a really really bad day for everyone. Just fair
>> I've had two reports of machines freezing up with a busy cursor, one Vista
>> SP2, ESET NOD32 version 4 and one Windows XP SP2, ESET NOD32 version 3.
>> On the Vista machine a "failure - security options: Login process has
>> failed to create the security options dialog" would appear.
>> On the XP machine, Windows Explorer simply freezes and no keystrokes get a
>> response, including the venerable control-alt-del.
>> On the Vista machine I discovered that KB972260 had just been installed.
>> When I removed that KB AND removed ESET NOD32, the problem went away. If I
>> tried to run the machine after just removing the KB, the problem remained.
>> I confirmed that this was also the case on the Windows XP machine as well.
>> KB97260 appears to be a critical out of band update released to rectify
>> some serious security flaws in Internet Explorer and is an update for all
>> flavors of Windows currently supported and all flavors of IE.
>> And, just to set my evening to "extra crispy" when I returned to my office
>> my own Vista desktop was waving it's "Failure - Security Options" freaky
>> flag. ;-)
>> So far the only thing that appears to work is to either remove the KB and
>> ESET, or remove both, block the KB in Windows Update and reinstall ESET.
>> Perhaps we could block this particular KB at the update server until ESET
>> gets this cleared up?
>> I don't think that this is just a bad ESET definition file, because the
>> machine runs fine with the KB removed and blocked but ESET installed.
>> Andrew Hendrickson
>> CAS, IT Administrator
>> UVM, College of Arts & Sciences
>> 438 College Street #402
>> Burlington, VT
>> 802-656-4529 (fax)
>> [log in to unmask]
>> To submit a request for service please use:
Catharine Muskus, MS, APRN, FNP-BC
Clinical Assistant Professor
Department of Nursing
203 Rowell Building
University of Vermont
Burlington, VT 05405
"If you tell the truth, you don't
have to remember anything"