I, too, experienced some initial difficulty with the ActiveX/Java
install tools at sslvpn.uvm.edu. I consulted with the folks in in
Network Services, and they agree that providing an offline installer
could be beneficial. Give it a whirl...
We will get this linked into the "https://www.uvm.edu/software" web
application soon. Currently, this installer is Windows-only.
J. Greg Mackinnon | ETS Systems Architecture and Administration | x68251
On 9/26/2010 11:29 AM, Helen Read wrote:
> I finally -- after lo these many years suffering on the Fred Flintstone Dial-Up
> -- have broadband at my house. Yesterday I tried to nstall the VPN so that I can
> map network drives. I had a lot of trouble installing over the web. I made
> several attempts in Firefox, and it just kept hanging at the Java VM Detection
> step, to the point of Firefox not responding.
> I tried again today, and after the same problems with Firefox, I finally decided
> to try IE. I got past the Active X step and the Java VM Detection step in IE,
> but it then failed for some other reason. However, at this point it gave me a
> link to download the installer and install manually. I did that, and all is well.
> Any idea why it was failing like this? The PC has Vista Ultimate, and is
> connected (by wire) to a wireless router that connects to the cable modem. I
> don't recall having any of these problems when I installed AnyConnect on my
> laptop, which I have done at least twice (before and after upgrading from Vista
> to Windows 7), though I did that on campus. I'm sure I would have used Firefox.
> It would be nice if the Software Download page offered a link to download the
> installer manually in the event that the web installation fails. When it failed
> in Firefox, I never got far enough that it offered the manual install.