Also, just a suggestion for that page that describes the software... as
I did find and read that before I sent the messages. It might be good to
state that only departments enlisted on the server can send faxes, as
"UVM faculty and staff can use the service to send faxes directly from
their desktop." doesn't seem to indicate that... additionally, it let me
login to the application and when I sent a fax it said it was
successfully sent, so I also had no indication there was a problem.
On 9/13/2010 8:53 AM, Marty McLaughlin wrote:
> Hi Tyler,
> At this time, individual departments are getting enrolled to use the
> right fax service. Only individuals in those departments can send
> faxes. When a department chooses to retire a analog fax machine, we
> enroll the department into the application and then forwarding their
> existing fax number to a number on the fax server.
> Here's a link describing the software:
> Also, PDF's are one of the acceptable file types. There a full list
> at the FAQ off the above url.
> Any questions and/or if you want to discuss further feel free to
> contact me.
> On 9/13/2010 8:43 AM, Tyler Whitney wrote:
>> Hi Folks:
>> After seeing the IT Discuss post a few weeks ago I thought it would
>> be very handy to use the webform located here:
>> https://www.uvm.edu/it/utilities/rightfax/uvmwebfax/ to send faxes.
>> Last week, Wednesday or Thursday evening maybe? I tried to use this
>> service to send a fax, and though got a confirmation webpage stating
>> it sent successfully, the other end never received it.
>> I noticed it gave me no indication what file type to use, only that
>> it should be less than 5MB, which it was a 2.5MB PDF. Additionally,
>> it gives me no indication how to type in the fax number, so I used a
>> straight 10-digit number with no dashes or other characters.
>> Am I doing something wrong?
IT Support Specialist/Web Applications Developer
CompTIA A+ Certified IT Technician
Department of Residential Life
The University of Vermont
Robinson Hall, 406 South Prospect Street
Burlington, VT 05405-0364
Phone: (802)656-7937; Fax: (802)656-1142; Cell: (518)335-3196
E-mail: [log in to unmask]
Staff IT Line; (802)656-7934
Submit a Footprint; http://reslife.uvm.edu/staffit
Submit a Website Issue/Problem; http://reslife.uvm.edu/bugs