Thanks for the information. We need not a fax number on the RightFax
service, I was unaware that only individuals in such departments could
use the service for sending. My mistake. I simply found the application
on the ETS site and thought I'd try it out as it would prove useful.
On 9/13/2010 8:53 AM, Marty McLaughlin wrote:
> Hi Tyler,
> At this time, individual departments are getting enrolled to use the
> right fax service. Only individuals in those departments can send
> faxes. When a department chooses to retire a analog fax machine, we
> enroll the department into the application and then forwarding their
> existing fax number to a number on the fax server.
> Here's a link describing the software:
> Also, PDF's are one of the acceptable file types. There a full list
> at the FAQ off the above url.
> Any questions and/or if you want to discuss further feel free to
> contact me.
> On 9/13/2010 8:43 AM, Tyler Whitney wrote:
>> Hi Folks:
>> After seeing the IT Discuss post a few weeks ago I thought it would
>> be very handy to use the webform located here:
>> https://www.uvm.edu/it/utilities/rightfax/uvmwebfax/ to send faxes.
>> Last week, Wednesday or Thursday evening maybe? I tried to use this
>> service to send a fax, and though got a confirmation webpage stating
>> it sent successfully, the other end never received it.
>> I noticed it gave me no indication what file type to use, only that
>> it should be less than 5MB, which it was a 2.5MB PDF. Additionally,
>> it gives me no indication how to type in the fax number, so I used a
>> straight 10-digit number with no dashes or other characters.
>> Am I doing something wrong?
IT Support Specialist/Web Applications Developer
CompTIA A+ Certified IT Technician
Department of Residential Life
The University of Vermont
Robinson Hall, 406 South Prospect Street
Burlington, VT 05405-0364
Phone: (802)656-7937; Fax: (802)656-1142; Cell: (518)335-3196
E-mail: [log in to unmask]
Staff IT Line; (802)656-7934
Submit a Footprint; http://reslife.uvm.edu/staffit
Submit a Website Issue/Problem; http://reslife.uvm.edu/bugs