Also, If you simply want to send out going faxes, we could setup the
department(s) w/o a associated inbound line......
The departments that are using it today, tend to be those that
continue to have a high volume of inbound faxes.
I'd love to see more people using the service. and perhaps it's time to
consider opening it up to a broader audience. The down side to that is
a whole 'lotta' people to manage that will never use the service.
Additional comments below:
On 9/13/2010 8:57 AM, Tyler Whitney wrote:
> Also, just a suggestion for that page that describes the software...
> as I did find and read that before I sent the messages. It might be
> good to state that only departments enlisted on the server can send
> faxes, as "UVM faculty and staff can use the service to send faxes
> directly from their desktop." doesn't seem to indicate that...
Good point. we'll will make it clearer.
> additionally, it let me login to the application and when I sent a fax
> it said it was successfully sent, so I also had no indication there
> was a problem.
Actually, you weren't really logged in to the application. You were
using a UVM wrapper function that uses the send fax via email
functionality.... the application ignored you when it didn't recognize
your email address at the email gateway.
> On 9/13/2010 8:53 AM, Marty McLaughlin wrote:
>> Hi Tyler,
>> At this time, individual departments are getting enrolled to use the
>> right fax service. Only individuals in those departments can send
>> faxes. When a department chooses to retire a analog fax machine, we
>> enroll the department into the application and then forwarding their
>> existing fax number to a number on the fax server.
>> Here's a link describing the software:
>> Also, PDF's are one of the acceptable file types. There a full list
>> at the FAQ off the above url.
>> Any questions and/or if you want to discuss further feel free to
>> contact me.
>> On 9/13/2010 8:43 AM, Tyler Whitney wrote:
>>> Hi Folks:
>>> After seeing the IT Discuss post a few weeks ago I thought it would
>>> be very handy to use the webform located here:
>>> https://www.uvm.edu/it/utilities/rightfax/uvmwebfax/ to send faxes.
>>> Last week, Wednesday or Thursday evening maybe? I tried to use this
>>> service to send a fax, and though got a confirmation webpage stating
>>> it sent successfully, the other end never received it.
>>> I noticed it gave me no indication what file type to use, only that
>>> it should be less than 5MB, which it was a 2.5MB PDF. Additionally,
>>> it gives me no indication how to type in the fax number, so I used a
>>> straight 10-digit number with no dashes or other characters.
>>> Am I doing something wrong?