I would love to see an officially sponsored, available to folks outside our firewall, secured via single sign on solution.  It's too inefficient to have to dash from building to building to help people.


On Jan 20, 2011, at 11:09 AM, Jonathan L. Trigaux wrote:

> On Thu, 20 Jan 2011, Rob Ryan wrote:
> 
>> 2. Is ETS is considering a site-wide solution that could be used by all central and distributed support offices? (if so, I might hold off)
> 
> We were testing SimpleHelp for a little while, but the project was partly derailed by security concerns.  I'm not sure what the current status of it is, whether it's just on-hold or canceled or what.
> 
> -JLT
> 
> --------------------------------------------------------------------------
> Jonathan L. Trigaux
> Enterprise Technology Services: Client Services
> 113N Waterman
> University of Vermont
> Burlington, VT 05405

Andrew Hendrickson
CAS, IT Administrator
UVM, College of Arts & Sciences
438 College Street #402
Burlington, VT
05405

802-656-7971
802-656-4529 (fax)

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