My best guess is that her account is not set up to allow PGP. To verify that I'd need to know
her NetID -- can you send it to me off-list?
On 3/1/11 2:41 PM, Alex James wrote:
> Hi All,
> I have a user, an Emerita Faculty, that I'm having trouble enrolling with PGP. When she tries
> to authenticate to start whole disk encryption she gets an error "The administrative server is
> not available for storing the Whole Disk Recovery Token. Disk encryption cannot continue." This
> points to maybe a server issue and not a client issue, any ideas? Thanks!
Frank Swasey | http://www.uvm.edu/~fcs
Sr Systems Administrator | Always remember: You are UNIQUE,
University of Vermont | just like everyone else.
"I am not young enough to know everything." - Oscar Wilde (1854-1900)