I have a user's Macbook Pro with PGP that will not boot. After 20 - 30
seconds of showing the apple, it shows a circle with a diagonal line
through it. I booted up with a 10.6.2 DVD hoping to run Disk Utility
and check the disk, but on startup it says it can't install on the hard
disk and gives two choices, Restart or Restore from Backup.
This Mac has lots of user data files that need to be saved.
Does anyone have any suggestions?
The University of Vermont
Burlington VT 05405