If you have:
A) another, working Mac around with PGP WDE installed; and
B) a FireWire cable
1) hold down "T" while powering up the "patient" to put it in target
disk mode; and
2) connect it to the working Mac.
The working Mac (again: it does have PGP WDE installed, right?) should
see the other as a FireWire target and prompt for the PGP passphrase. (A
Whole Disk Recovery Token would also work, here.)
I can't remember whether PGP Desktop will allow you to decrypt the
external disk, at this point, but you can copy files off.
This and other steps are detailed in PGP's "Recovering Data (Mac OS X)"
If you don't get any traction this way, email [log in to unmask]
Sam Hooker | [log in to unmask]
Systems Architecture and Administration
Enterprise Technology Services
The University of Vermont
On 20110812 13:37 , Tim Raymond wrote:
> I have a user's Macbook Pro with PGP that will not boot. After 20 - 30
> seconds of showing the apple, it shows a circle with a diagonal line
> through it. I booted up with a 10.6.2 DVD hoping to run Disk Utility
> and check the disk, but on startup it says it can't install on the hard
> disk and gives two choices, Restart or Restore from Backup.
> This Mac has lots of user data files that need to be saved.
> Does anyone have any suggestions?