The trash setting seems to work for me. I think what is happening is
In webmail you can enable the use of the Trash folder under
"Preferences/Deleting and Moving Messages". When you delete in webmail,
it moves your messages to the trash, rather than showing them grey'd out.
In Thunderbird, you can enable the use of the Trash folder under
"Account Options/Server settings", and also enable the "Expunge" on
exit. This will do a compact or expunge when you close Thunderbird.
You can also enable Thunderbird to expunge more frequently by setting it
under "Preferences/Advanced/Network & Disk Space", and telling it to
compact when it will save over 1MB.
The problem I can see happening is, you are deleting a message in
Thunderbird, but not closing the app, and thus not expunging. When you
open Webmail it sees the message as deleted, but not expunged.
Not sure if there is more tuning that can happen to alter this behavior.
On 2/2/12 1:18 PM, Andrew Hendrickson wrote:
> You have the trash mailbox turned on in webmail preferences. That
> feature doesn't work anymore.
> To turn it off, click Preferences, Deleting and Moving Messages
> Turn off When deleting messages move them to your Trash folder instead
> of marking them as deleted?
> Click Save. Log out, restart your browser, log back in, now you have
> "Purge Deleted" on the Other drop down.
> On 2/2/2012 12:50 PM, Helen Read wrote:
>> I mostly use Thunderbird, but use Webmail when I am away from my own
>> home and office computers, for example over in the classrooms. I'm
>> having problems managing deleted messages. Messages I delete in
>> Thunderbird show up in the Inbox in Webmail (marked as deleted), and
>> I can't get rid of them. I tried emptying the Trash in Webmail, and
>> that removed them from the Trash folder, yet they still show up,
>> marked as deleted, in the Webmail Inbox. I can't find a Purge Deleted
>> option anywhere -- it does not show up in the Other dropdown. The
>> Filter dropdown does have a Don't Show -> Deleted, which works
>> temporarily. Unfortunately the setting is not remembered when I log
>> out and come back.
>> Is there something else I can do to get the marked-as-deleted
>> messages that were deleted in Thunderbird out of my webmail Inbox?