Nah, they did not miss the memo, they just were not able to deliver a
fix prior to the release date of the 10.7.3 update.
I am not really sure who to blame here, but I share the frustration of
all Mac users here on campus. We really only had just gotten through
the lengthy process of validating that PGP Desktop would work acceptably
on OSX Lion, only to have it break again, one day after public release.
On the bright side, this bug should not affect new installations of PGP
Desktop on systems that already have the 10.7.3 update in place.
However, I need to validate that statement with a test. I'll post
results back to the list.
-J. Greg Mackinnon | ETS Systems Architecture and Administration | x68251
On 2/3/2012 11:00 AM, Andrew Hendrickson wrote:
> Gee um, this is twice now where Symantec/PGP has missed the memo from Apple that an update was going to mess with the EFI startup stuff.
> On Feb 3, 2012, at 10:43 AM, Greg Mackinnon wrote:
>> Symantec has documented a fix for PGP-Encrypted systems that have been upgraded to OSX 10.7.3:
>> The relevant text from the above-linked page in included below:
>> You can download the 10.2 recovery images here:
>> 1) Burn the ISO to a writeable cd or dvd disc using CD burning software
>> 2) Boot off the recovery CD and when prompted, press any key to continue
>> DO NOT PRESS D TO DECRYPT! THIS COULD TAKE A VERY LONG TIME ON A LARGE DISK
>> 3) Once you are prompted for the passphrase at BootGuard enter that in
>> 4) The mac will then boot into the operating system
>> 5) Leave the Mac running for several minutes and then eject the recovery CD
>> 6) Reboot
>> 7) Put in your passphrase and BootGuard
>> 8) Subsequent reboots should work correctly
>> -J. Greg Mackinnon
>> ETS Systems Architecture and Administration
>> Quoting Jim Lawson<[log in to unmask]>:
>>> ETS has some early experience with the Mac OS X 10.7.3 update rendering
>>> PGP-encrypted systems un-bootable. PGP for OS X users may want to hold
>>> off on applying the 10.7.3 update until further notice.
>>> Jim Lawson
>>> Systems Architecture& Administration
>>> Enterprise Technology Services
>>> University of Vermont
>>> Burlington, VT USA