It looks like if you have enabled the use of the trash folder in
Webmail, the purge deleted option is removed. However if you don't
enable a trash folder, you would then find the purge deleted option
under the "Other" menu.
If you are going to be using both mail clients, this might be what
you'll want to do.
On 2/2/12 1:47 PM, Helen P. Read wrote:
> I often leave Thunderbird running on one computer, go to class, and
> log onto the Webmail while I'm giving a quiz, or between classes. With
> the old Webmail, all I had to do was delete one of the
> marked-for-deletion messages, and it would clean up all of them. This
> doesn't work anymore, so I'm stuck with all the clutter in my Inbox
> unless I remember to close Thunderbird whenever I leave my office,
> which is a bit of a nuisancew.
> Gmail, for what it's worth, does not have this problem at all. I leave
> multiple instances of it running on the Gmail webmail and Thunderbird
> (plus my phone), and it's all fine.
> Quoting Kent Saunders <[log in to unmask]>:
>> The trash setting seems to work for me. I think what is happening is
>> In webmail you can enable the use of the Trash folder under
>> "Preferences/Deleting and Moving Messages". When you delete in
>> webmail, it moves your messages to the trash, rather than showing
>> them grey'd out.
>> In Thunderbird, you can enable the use of the Trash folder under
>> "Account Options/Server settings", and also enable the "Expunge" on
>> exit. This will do a compact or expunge when you close Thunderbird.
>> You can also enable Thunderbird to expunge more frequently by
>> setting it under "Preferences/Advanced/Network & Disk Space", and
>> telling it to compact when it will save over 1MB.
>> The problem I can see happening is, you are deleting a message in
>> Thunderbird, but not closing the app, and thus not expunging. When
>> you open Webmail it sees the message as deleted, but not expunged.
>> Not sure if there is more tuning that can happen to alter this behavior.
>> On 2/2/12 1:18 PM, Andrew Hendrickson wrote:
>>> You have the trash mailbox turned on in webmail preferences. That
>>> feature doesn't work anymore.
>>> To turn it off, click Preferences, Deleting and Moving Messages
>>> Turn off When deleting messages move them to your Trash folder
>>> instead of marking them as deleted?
>>> Click Save. Log out, restart your browser, log back in, now you
>>> have "Purge Deleted" on the Other drop down.
>>> On 2/2/2012 12:50 PM, Helen Read wrote:
>>>> I mostly use Thunderbird, but use Webmail when I am away from my
>>>> own home and office computers, for example over in the classrooms.
>>>> I'm having problems managing deleted messages. Messages I delete in
>>>> Thunderbird show up in the Inbox in Webmail (marked as deleted),
>>>> and I can't get rid of them. I tried emptying the Trash in Webmail,
>>>> and that removed them from the Trash folder, yet they still show
>>>> up, marked as deleted, in the Webmail Inbox. I can't find a Purge
>>>> Deleted option anywhere -- it does not show up in the Other
>>>> dropdown. The Filter dropdown does have a Don't Show -> Deleted,
>>>> which works temporarily. Unfortunately the setting is not
>>>> remembered when I log out and come back.
>>>> Is there something else I can do to get the marked-as-deleted
>>>> messages that were deleted in Thunderbird out of my webmail Inbox?