Thanks, I'll give that a try.
It was probably the first Lion-compliant version of PGP. I was a guinea
pig before the new version was pushed out widely. Greg or someone sent
the installer to me via UVM filetransfer.
On 4/27/2012 4:10 PM, Sam Hooker wrote:
> I found the following comment from Greg in an early-February email on
> the subject:
> "I was able to get the machine working again simply by booting using the
> PGP Recovery ISO, removing the disk, then rebooting."
> So, you may not need to decrypt the whole HDD.
> Additionally: Any sense for when you reinstalled PGP? The first
> "Lion-compliant" version of PGP WDE we pushed was 10.2.0 MP3, but it had
> this effect on some Macs. The problem was addressed by 10.2.0 MP4.
> (10.2.0 MP5 is currently available for download at
> Sam Hooker | [log in to unmask]
> Systems Architecture and Administration
> Enterprise Technology Services
> The University of Vermont
> On 20120427 15:09 , Sam Hooker wrote:
>> You could try recovering using either the "EFI recovery disk" or "Target
>> Disk Mode" methods, both of which are detailed here:
>> (If you're planning to use Target Disk Mode, note the
>> potentially-counterintuitive arrangement they recommend: booting the
>> *healthy* machine in TDM, and then booting the afflicted Mac using that
>> as an external boot volume.)
>> Please let us know how it goes.
>> Sam Hooker | [log in to unmask]
>> Systems Architecture and Administration
>> Enterprise Technology Services
>> The University of Vermont
>> On 20120427 14:42 , Helen Read wrote:
>>> I have a PGP encrypted Macbook Pro (running Lion 10.7.1). I had
>>> previously decrypted the disk and uninstalled PGP before upgrading from
>>> Snow Leopard to Lion and then installing a newer Lion-compatible PGP
>>> (replacing a version that would not have worked with Lion) and
>>> re-encrypting the disk.
>>> I don't use this machine very much, and hadn't had it on in a while.
>>> Today I turned it on and let it install a bunch of updates for the OS
>>> and various software, e.g. Java. It downloaded the updates and chugged
>>> through installing them, the progress bar got to 100%, and then there
>>> were some messages about writing files etc. Then I got a white screen
>>> with a spinning wheel, and in place of an Apple logo, there was (is) a
>>> circle with a line through it (see attached picture). I left for class
>>> and came back a couple of hours later to find it still in this
>>> condition. I powered it off and back on, and the Apple logo came up
>>> briefly, before reverting back to the international symbol for You Have
>>> Bricked Your Machine above the still spinning wheel.
>>> Questions --
>>> 1. Is it completely toasted? (This is more of a rhetorical question.)
>>> 2. Now what? Take it to the Depot, from whence it came?
>>> 3. What caused this? Did I accept an update that I wasn't supposed to
>>> and/or was I supposed to install a newer PGP first?
>>> 4. Fortunately this not my main computer, and does not have anything of
>>> importance on it (I have it mostly for learning about Macs, and I
>>> suppose bricking the thing is part of the learning process). But what is
>>> a typical user of a PGP encrypted Mac supposed to do about updates?
>>> Don't ever do them without checking with your IT support person first??
Dept. of Mathematics& Statistics
University of Vermont