> Is it an official apple battery or after market 3rd party battery.
>Will the lap top work with another battery? if so the student got a lemon.
don't have one to swap with, maybe another student does
>Does the computer power up when plugged in?
>There is a battery update available that may be of some use
its on ver1.3
>Reset the PRAM (hold CMD+OPTION+P+R immediately after powering on the laptop