That's standard for most manufacturers I think. Dell ships blanks in unused drive bays so we have to order the real drive caddies later on when we add more drives to the server. The Dell caddies are pretty inexpensive and Dell sells them directly to us, but the last time we bought them from Amazon and saved a couple bucks (I think these will fit your new server http://www.amazon.com/Drive-Caddy-Compaq-ProLiant-DL160/dp/B004EISUMY).
Because the drives are hot pluggable they need mount on rail kits or caddies so you can easily plug and unplug them.
From: School Information Technology Discussion [mailto:[log in to unmask]] On Behalf Of Tisdell, Dave
Sent: Friday, July 27, 2012 1:11 PM
To: [log in to unmask]
Subject: HP Buyer beware
I just went through the most bizarre tech support experience I have ever had. I am setting up a server for someone. The server is brand new, arrived last week, Hp DL 160 G6. Non-hot plug drives were shipped and they are listed on the HP website as being supported in this server. When I unpack everything, I can't find hardware to securely mount the drives in the drive bays. I can put them in to begin software configuration but if the server were tilted forward, they would fall out.
After a couple of email exchanges with my sales agent, I am advised to call tech support. I spent over an hour on the phone with support only to discover that HP does not ship the mounting hardware for non-hot plug drives nor do they even have it even though these drives are "supported" and sold by HP.
I am told that i have to contact a 3rd party vendor if i want the mounting hardware to permanently the drives in the server.
David Tisdell. Music Teacher
Browns River Middle School
20 River Road
Jericho, VT 05465
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