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MEDLIB-L  April 2013, Week 3

MEDLIB-L April 2013, Week 3

Subject:

Re: Perfect storm - all hands on deck!

From:

"Jones, Barbara B." <[log in to unmask]>

Reply-To:

Jones, Barbara B.

Date:

Fri, 19 Apr 2013 20:45:14 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (111 lines)

 The reality of librarians in the health care environment is that we face
stiff competition in the provision of information, evidence and knowledge
services.  Many vendors are happy to provide their products directly to
clinical staff and administrators, bypassing the librarian.  We need to
remember their job is to sell product, not necessarily work with
librarians.  I do not intend to offend those vendors who support libraries
and librarians, but rather to point out that corporations are in business
to make a profit.  Also, health care is currently stressed with the
Affordable Care Act and other pressing economic factors.

A significant portion of the librarian's job is to prove that they
actively support the mission and goals of their institution, and are
worthy stewards of the investment the hospital makes in their program.
This is a multi-faceted task with responsibilities held by all in the
field.  Of course, MLA needs to play a role in advocating for the services
of its members, and the local chapters need to do the same.  However, the
buck does not stop there.  Each librarian employed in health care should
be finding ways to daily market their services and advocate for the impact
they make on the system.

I applaud those who have mentioned doing mini-research projects in your
library as well as those who have participated in the larger projects
across the country.  In addition, there are several other key ways you can
participate in demonstrating your value to the system, such as the Library
Valuation Calculators.  (Thanks to Susan Fowler for mentioning them.)

Library Valuation Calculators (http://nnlm.gov/mcr/advocacy/#A2) are an
effective way for librarians to use the statistics they may already be
collecting to demonstrate the value of the library in financial terms.  If
you develop the values provided by the calculator in conversation with
your financial or administrative personnel, they tell a dramatic story
about your value.  Additionally, these results can be inserted into the
library annual report which should be presented to management every year.

For those who are interested in other ways to demonstrate value by
supporting the mission and goals of the hospital, I suggest taking the
class Measuring Your Impact which is offered by many of the NN/LM regions.
When the basics of this class are implemented and followed through, you
should have all the information you need to show how you support the
hospital and the impact of your programming.  This class has been taken by
almost 1,000 librarians across the country since it was developed (I have
taught 16 sessions with my colleague, Betsy Kelly), and a report is
currently being compiled about the successes of those who have implemented
the logic model system.

Advocating for your library by marketing, networking, providing evidence
of impact should be a continual activity of all hospital librarians.  We
cannot afford to "be too busy" for it. We should be doing all of the above
activities as well asking questions pertinent to our specific hospital
users.  For instance, if patient safety is a big push at your hospital,
ask your users about the impact of your services on the level of care they
are able to provide, document the responses and present them to your
managers.  This approach can be taken with any current "hot topic" in your
environment. The bottom line is promotion of your department is essential.
It is as much a part of your job as searching, licensing resources, etc.
It is the only way your administrators and users are going to know about
you, your services and why they should use your services. There are no
guarantees for any of us to keep our jobs as hospital librarians; if we
don't educate others about the importance and effect of what we do, we can
plan on being unemployed.

I'd be glad to talk with anyone on the list about their views and
situation, if you are interested.

Barb
-- Barbara Jones, MLS
Library Advocacy/Missouri Coordinator
National Network of Libraries of Medicine
MidContinental Region
J Otto Lottes Health Sciences Library
University of Missouri
1 Hospital Dr.
Columbia, MO  65212
1-800-338-7657
1-573-884-5042
[log in to unmask]




On 4/16/13 11:12 PM, "Carol Perryman" <[log in to unmask]> wrote:

>Michelle Kraft writes:
>
>"Obviously I simplified the example a bit and there would be a lot of
>people to work with.  But my point is, do we need to start doing our own
>mini research studies to clearly show our OWN library's impact on our
>OWN institution.  It is nice to show the Marshal studies and other ones,
>but administration wants to know what we are doing in more concrete
>terms not what somebody else is doing as proof of our worth."
>
>I agree absolutely - if it's not too late. But from my observations and
>research, it appears to me that many hospital librarians are flying solo
>(or with more limited budgets and staffing), some (many?) with
>responsibilities beyond what they signed on for - without time or skills
>to
>do what Michelle suggests. I suggest that this is where MLA belongs as an
>organization, and that we need to stand by and support our colleagues in
>doing this - in a very hands-on way, by collaborating to perform such
>studies.
>
>Carol Perryman, Ph.D.
>Assistant Professor, School of Library and Information Studies
>Texas Woman's University
>P.O. Box 425438
>Denton, TX 76204-5438
>Phone: (940) 898-2612
>Fax: (940) 898-2611
>Email: [log in to unmask]
>Research page: cperryman.com

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March 2003, Week 5
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December 2002, Week 5
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April 2001, Week 1
March 2001, Week 5
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January 2001, Week 5
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January 2001, Week 1
December 2000, Week 5
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January 2000, Week 1
December 1999, Week 5
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December 1998, Week 5
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April 1998, Week 5
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April 1998, Week 1
March 1998, Week 5
March 1998, Week 4
March 1998, Week 3
March 1998, Week 2
March 1998, Week 1
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February 1998, Week 3
February 1998, Week 2
February 1998, Week 1
January 1998, Week 5
January 1998, Week 4
January 1998, Week 3
January 1998, Week 2
January 1998, Week 1
December 1997, Week 5
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December 1997, Week 3
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January 1997, Week 5
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December 1996, Week 5
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December 1995, Week 5
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December 1994, Week 5
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April 1994, Week 1
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