Dear Stephen,

Unfortunatly I had the OS/2 2.10 version!
I decided anyway to follow the instruction of appendix 7 (printer 
problems) of the installation guide as you suggested. It allowed us to 
change at least the paper size to the proper one that is "Letter Paper".
But it is still not printing the ratio traces

We checked a few things like letting opened the window of the printer. 
We can see that way that the software gives the order to the printer to 
print the results after each analyses and/or to print the summary at the 
end but there is never an order about the graph of the ratio traces.

We can print manually those traces (we see the order "graph xyz" in the 
window of the printer).

It looks like we haven't marked this option somewhere but I don't find 
where!!!


Another question...:

Do you remember if the "temperature release" was +20° C or -80°C? It is 
the temperature of the external coldfinger before trapping the CO2 to 
the inlet coldfinger. In all the "modern" dual inlet we have in the lab, 
this temperature is around -80°C to prevent water to be trapped to the 
inlet coldfinger and then to the source, even if there is a cryocool 
before this step.
One of the people who used to be in charge of the optima said me that 
the temperature was always around "room temperature" and that all the 
water from the reaction was trapped with the cryocool.



Cheers

Fabien DEWILDE




Le 18.09.13 18:05, Stephen S. Howe a écrit :
> Fabien:
>
> What version of OS/2 did you reinstall on your hard drive?  I, too, 
> had to reinstall Dual Inlet software version 2.2 on our Optima when 
> our hard drive failed a couple of years ago, and, like you, had some 
> issues with the reports not printing completely.  It turns out that 
> the Epson printer drivers shipped with OS/2 version 2.11 do not allow 
> for the proper page size selection using the Epson LQ570+ printer from 
> the dual inlet software.  The company recommendation was to install 
> the printer drivers shipped with OS/2 version 2.10 instead.
>
> Unfortunately, our lab's instrumentation moved to another facility 
> earlier this year, so I no longer have our system's software in front 
> of me to refer to and am going somewhat on memory.
>
> If this is the case with your system, let me know and I can send you a 
> PDF file of the instructions for installing the printer drivers offlist.
>
> Steve
>
>
>> Dear all,
>>
>> We had a huge crash with our old Optima and had to reinstall the 
>> software (version 2.2). I think we managed to recover the main 
>> parameters, but we don't find how printing the 46/44 and 45/44 ratio 
>> traces automatically.
>> According to the manual, those traces are printed out after each 
>> analysis, along with the analytical results.
>> We just have the analytical results.
>> The printer is Epson LQ570+
>>
>> Any idea?
>>
>> Cheers
>>
>> Fabien Dewilde