For the people who may have this problem one day, I've just solved it.
The printer spooler should be "disabled".
I really don't know why... but it works. We have now the ratio traces
printed just after the analytical results.
I'm sure all the mass spec users know the good feeling we have after
fixing a problem a friday evening!
Le 18.09.13 17:08, Fabien DEWILDE a écrit :
> Dear all,
> We had a huge crash with our old Optima and had to reinstall the
> software (version 2.2). I think we managed to recover the main
> parameters, but we don't find how printing the 46/44 and 45/44 ratio
> traces automatically.
> According to the manual, those traces are printed out after each
> analysis, along with the analytical results.
> We just have the analytical results.
> The printer is Epson LQ570+
> Any idea?
> Fabien Dewilde