Correction: Microsoft does NOT write any of the device drivers
published though Windows Update. Microsoft SIGNS the drivers after they
have passed a battery of compatibility tests. Testing does not ensure
that the driver is bug-free... that responsibility is placed squarely on
the shoulders of the vendor of the driver.
-J. Greg Mackinnon | ETS Systems Architecture and Administration | x68251
On 9/15/2014 1:09 PM, J. Greg Mackinnon wrote:
> Just to be clear, Andrew is referring to the driver updates offered by
> Microsoft's consumer-facing update servers. ETS does not, as a
> general rule, push driver updates through our supported update
> management service (System Center Configuration Manager).
> It is curious that this particular driver is creating so much grief
> for you, though. MS does NOT write any of the drivers published
> though Windows Update. All of the drivers are vendor-developed, with
> the vendor paying the expense for MS-certification and publishing of
> the update. WHQL certification is costly, and most vendors won't pay
> for it if they don't think it important. Still, mistakes happen.
> -J. Greg Mackinnon | ETS Systems Architecture and Administration | x68251
> On 9/15/2014 11:20 AM, Andrew Hendrickson wrote:
>> Greetings all-
>> Don’t install any of the optional printer driver updates offered by
>> Microsoft’s Windows Update.
>> This is really only something that a zealous updater would get into,
>> but just fair warning that many of our users have Kyocera Taskalfa
>> printer drivers installed, and thus Windows Update will offer an
>> optional update for those drivers.
>> Installing that update will pretty much kill the entire print service
>> on the computer until the drivers are removed.
>> Symptoms include Microsoft Office apps refusing to shut down,
>> crashing when attempting to save or print, printing errors from all
>> applications, etc etc
>> To remove the drivers, you’ll need to run the setup program included
>> with Kyocera’s real drivers, uninstall everything, restart and then
>> reinstall via whatever means originally used (AD Print Queue or
>> Standard TCP/IP).
>> I’ve seen similar if slightly less severe behavior with an HP printer
>> specific optional update also offered by Windows Update.
>> Andrew Hendrickson
>> CAS IT Administrator
>> UVM, College of Arts & Sciences
>> [log in to unmask]
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