I've had many encounters with the first category of BB errors (i.e., not
quiz-related) as I tend to access BB both directly and via myUVM and
also tend to leave the session open. (I do lock the display if I'm not
attending to it.)
In my experience, these errors almost always result from revisiting an
old session or trying to open a new one when a prior session was not
logged out (don't ask me how much time results in "old", but BB seems to
be much friendlier than myUVM in terms of timing out the session.... and
I suppose "friendlier" also means "risky" to some).
I don't like having to clear my entire browser cache, so when I don't
feel like amusing myself by seeing how much logging in/out of BB & myUVM
might be required to actually get back into BB, I clear cookies that are
specifically associated with bb.uvm.edu, and all is well. (This is
nearly always in Firefox.)
On 9/11/2014 1:54 PM, Sam Hooker wrote:
> For those that are unable to log on at all: Are they sure they’re at the real bb.uvm.edu? We did have a Blackboard-focused phish a few days ago...
> Sam Hooker | [log in to unmask]
> Information Security Engineer
> Enterprise Technology Services
> The University of Vermont
> On 20140911, at 10:35, Alison Pechenick <[log in to unmask]> wrote:
>> Greetings colleagues,
>> I continue to hear from students who report problems.
>> For example, "Blackboard is not letting me log on, or it is but it just kicks me out right after for some reason and says there is an error."
>> Or, a student will be in the middle of a quiz, and suddenly they can no longer save their answers, and get error messages instead.
>> Based on their answers to my questions, it's not about timing out of an existing session.
>> I can compile specific cases, wrt platforms, location, and so on, but in the meantime, is there still something amiss, and is there a resolution besides deleting browser cookies and logging in directly (as opposed to via myuvm)?
>> Thank you,
>> Alison Pechenick, Senior Lecturer
>> Department of Computer Science
>> Faculty Advisor, UVM Sailing Team
>> University of Vermont