Answering my own question, sort of: Shift-F8 while powering on got them
to some "Advanced Options" that include System Restore. Told them to
give this a shot. Crossing fingers.
On 6/12/2015 3:59 PM, Helen Read wrote:
> I have a faculty member with a Windows 8 (possibly 8.1) laptop that
> has gone into an Automatic Repair loop and will not boot into Windows.
> Unfortunately the faculty member is out in LA and won't be back for
> two weeks...and is teaching on online class.
> Any ideas that the faculty member might be able to do on their own? I
> don't think the faculty member has a USB recovery drive with them (and
> isn't going to be able to make one).